> ## Documentation Index
> Fetch the complete documentation index at: https://neverminedag-sync-api-errors-9d14109.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Customers

> An Enterprise CRM for your organization: see who buys from your agents, what they spend, and their full purchase history — with search and CSV export.

The **Customers** tab is your organization's built-in CRM. It answers a question every business needs: *who is actually paying us, and for what?* As people purchase your plans and use your agents, Nevermined builds and maintains the customer list for you — no manual data entry, no separate billing system to reconcile.

<Note>
  Customer management is an **Enterprise** feature, available to organization **Admins**. Premium organizations see the rest of the dashboard; the Customers tab unlocks when you upgrade to Enterprise.
</Note>

## Who is a customer

A **customer** is any user who has transacted with your organization — bought one of your plans or consumed credits against your agents. Each customer is added automatically the first time they purchase, and their record is kept up to date as they keep buying. Customers are distinct from [members](/docs/solutions/organizations/workspaces-and-members): members build *inside* your organization, customers buy *from* it.

## The customer list

The Customers tab shows every customer in a paginated, searchable table:

| Column          | Meaning                                            |
| --------------- | -------------------------------------------------- |
| **Customer**    | The buyer's username or email, with their user ID. |
| **First seen**  | When they first purchased from your organization.  |
| **Last active** | Their most recent purchase.                        |
| **Total spent** | Lifetime spend with your organization, in USD.     |

Above the table, an **aggregations** panel summarizes the whole customer base — total customers, total purchases, and total spend over time. You can:

* **Search** by user ID to jump straight to one customer.
* **Export CSV** to download the full list (enriched with name, email, status, first/last seen, and total spent) for use in your own tools.

## Customer detail

Click any customer to open their detail view, which focuses on a rolling **90-day** window:

<CardGroup cols={2}>
  <Card title="Spend & activity" icon="chart-simple">
    Headline stats — total spent, number of purchases, and recent activity — at the top of the page.
  </Card>

  <Card title="Purchase timeline" icon="chart-line">
    A chart of this customer's purchases over the last 90 days, so you can see buying patterns at a glance.
  </Card>
</CardGroup>

Below the summary, a paginated **purchase history** lists each individual transaction — what they bought and when — newest first.

## Related

<CardGroup cols={2}>
  <Card title="Analytics" icon="chart-line" href="/docs/solutions/organizations/analytics">
    Roll customer activity up into revenue, MRR, and conversion dashboards.
  </Card>

  <Card title="Activity & Events" icon="bolt" href="/docs/solutions/organizations/activity-and-events">
    Get notified the moment a new customer is added.
  </Card>
</CardGroup>